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Practical guidance to help you make informed decisions and use your water heater safely.
Our Development Head shares important safety guidance and precautions to help consumers use water heaters responsibly.
A water heater should be installed, operated and maintained according to the manufacturer's instructions. Understanding the importance of proper installation, electrical safety and regular maintenance can help reduce avoidable risks.
Simple precautions for every household.
Before using your geyser, carefully read the manufacturer's instructions for setup, operation and safety precautions. Ensure all connections are properly secured before switching it on.
Ensure proper earthing and suitable electrical protection. Have electrical faults checked by a qualified electrician.
Arrange periodic inspections and servicing. Never tamper with thermostats or safety devices.
If you notice leaks, unusual noises, overheating or electrical issues, stop using the unit and seek qualified assistance.
Choose the right water heater, follow the recommended safety instructions and consult a qualified professional whenever you have concerns.